Privacy Policy

1. Introduction and company information

This Privacy Policy explains how Northbridge Vocal Studio Ltd collects, uses, stores, shares, and protects personal data when you visit our website, contact us, book services, attend sessions, enquire about our vocal services, or otherwise interact with us.

Northbridge Vocal Studio Ltd is the data controller for the personal data described in this policy.

This policy applies to all personal data processed by Northbridge Vocal Studio Ltd in connection with our vocal coaching, rehearsal, recording support, lesson bookings, customer communications, administration, and related business activities.

2. Data collection and processing

We may collect and process the following categories of personal data:

We collect personal data directly from you, through our website or contact forms, by email, by telephone, during lessons or sessions, through booking and payment processes, and from service providers acting on our behalf. We may also receive information from third parties where you have asked them to contact us or where it is necessary for service delivery.

3. Purpose of data processing

We process personal data for the following purposes:

4. Legal basis for processing

We will only process your personal data where we have a lawful basis to do so. Depending on the activity, the legal bases we rely on may include:

Where we process special category data, we will do so only where an appropriate condition applies and additional safeguards are in place.

5. Data sharing and third parties

We may share personal data with trusted third parties where necessary for the operation of our business and the delivery of our services. These third parties may include:

We require third parties who process personal data on our behalf to implement appropriate technical and organisational safeguards and to process data only in accordance with our instructions and applicable law.

6. Data transfer to third countries

Where personal data is transferred outside the United Kingdom, or outside the European Economic Area where relevant, we will take steps to ensure that an adequate level of protection is maintained. Such safeguards may include:

If you would like further information about transfers outside your jurisdiction and the safeguards used, you may contact us using the details provided below.

7. Storage duration

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, insurance, and reporting requirements.

When data is no longer required, we will delete, anonymise, or securely archive it in accordance with our retention procedures.

8. User rights

Depending on applicable law, you may have the following rights in relation to your personal data:

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding. We will respond within the time limits required by applicable law and may decline requests where an exception applies.

9. Withdrawal of consent

Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

You can withdraw consent by contacting us at [email protected] or by using any unsubscribe or preference-management option we provide. If you withdraw consent, we may be unable to provide certain optional services or communications.

10. Right to complain

If you have concerns about how we handle your personal data, we encourage you to contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the relevant data protection authority. In the United Kingdom, this is the Information Commissioner's Office (ICO). Details of how to contact the ICO are available on its official website.

11. Data security

We take appropriate technical and organisational measures to protect personal data against accidental loss, unauthorised access, misuse, alteration, disclosure, or destruction. These measures may include:

However, no system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we continuously work to protect your personal data and respond appropriately to security incidents.

12. Contact information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need further information about our data handling practices, please contact:

13. Changes to privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, technical developments, or business operations. Any updates will be posted on this page with a revised effective date where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how Northbridge Vocal Studio Ltd protects your personal data.

7/16/2026 Home